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| Subject: BlackBerry Desktop Manager 4.5 to 5.0.1 & BlackBerry Desktop Software 6.0 to 7.0 Tue Apr 30, 2013 11:43 pm | |
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- BlackBerry Desktop Manager 4.5 to 5.0.1
- BlackBerry Desktop Software 6.0 to 7.0
To force the detection of the BlackBerry smartphone using the application loader tool, complete the following steps: Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone. BlackBerry Desktop Manager 4.5 to 5.0.1:
- Remove the battery from the back of the BlackBerry smartphone.
- Connect the BlackBerry smartphone to the computer using a USB cable.
- In the BlackBerry Desktop Manager, double-click Application Loader.
- Click Start under the Update Software heading.
- The Device Password dialog
appears. If the BlackBerry smartphone is password enabled, enter the password. If the BlackBerry smartphone does not have a password, leave this field empty.
- Click OK.
- If prompted with a list of Available Updates, choose the latest software version by selecting the corresponding check box and then click Next.
- Click the Settings button under the Device backup and restore options.
- Make sure that the Back up device data automatically during the installation process check box is not selected.
- Make sure that the Delete all application data and Erase all currently installed applications check boxes are both selected.
- Click OK on the Settings dialog.
- Insert the battery into the back of the BlackBerry smartphone.
- In the Application Loader wizard, click Next to proceed with the loading process.
- When the process is complete, the Application Loader wizard displays the following message: The loading operation was successful.
- Insert the memory card, if applicable.
- Close the Application Loader wizard.
BlackBerry Desktop Software 6.0 to 7.0:
- Remove the battery from the back of the BlackBerry smartphone.
- Connect the BlackBerry smartphone to the computer using a USB cable.
- Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
- Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
- In the Update Options
screen there is the option to enter the email address to be notified in future when there may be new software versions available.
- fill in the checkbox and enter the email address in the text field to receive email notifications
- uncheck the checkbox and leave the text field blank to not receive updates.
</li> Reinsert the Battery which was removed in step 1 Click Install Update Note: there may be a prompt to activate the device wirelessly after the upgrade.
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